OPUS provides global outsourcing solutions for foreign companies who want to establish operations in the Philippines. Partner with an experienced foreign owned and managed Philippine BPO provider - OPUS helps companies reduce staffing and overhead costs by more than half, increase customer experience, improve productivity and scale your business.
We are a solutions and results driven BPO company and a leader in customer experience outsourcing. Our mission is to help clients grow their businesses in the most cost-effective and efficient way possible through smart technology.
We work closely with our clients across all aspects from initial engagement, recruitment, mobilization, operational readiness, go-live, optimization and expansion to make sure our clients strategic and operational requirements deliver high quality outcomes.
We pride ourselves in recruiting only the top 10% highly-trained customer experience professionals, who operate from our state-of-the-art technology 24/7 service delivery centers.
We specialize in providing staffing services for the following service disciplines.
After meeting the Opus team for the first time, I knew that I found the strategic partner that will help me build a strong team and achieve my objectives to drive outstanding customer experience and improved efficiency.
- Michal Lewandowski
I've been working with the Opus team for 6 months now. There are hundreds of BPO's in the world these days, so the only thing that separates them is the team. Opus has been efficient, trustworthy and are my go to for outsourcing solutions.
- Jon Kelly